Subprocessor | Address | Purpose | Country of data | GDPR related data |
Amazon Web Services, Inc. | Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg | Cloud platform storing the main data of Provet Cloud. Application servers, Messaging. | Ireland (general), Sweden (some dedicated environments) | Amazon Web Services GDPR |
Link Mobility Oy | Link Mobility Oy, Iskoskuja 3 C 121, 01600 Vantaa | SMS Messaging | Finland and EU countries | |
INFOBIP LTD | INFOBIP LTD, 5th Floor, 86 JermynStreet, London, | SMS Messaging | United Kingdom and EU countries | |
Mailgun | Mailgun Technologies, Inc.535 Mission St. – 14th FloorSan Francisco, CA 94105, USA | Incoming email messaging | USA | Mailgun GDPR |
ConvertAPI | File format conversions | EU | ||
New Relic | 188 Spear Street, Suite 1200San Francisco, CA 94105 | Performance monitoring | EU | |
Digital Ocean | New York, 101 6th Ave, USA | Hosting Sentry systems | EU | |
Microsoft | Microsoft, Redmond, Washington 98052-6399 USA | BI service data hosting | EU | |
Zendesk | Support ticket platform | EU | ||
Hubspot | CRM | USA | ||
ProdPad | 36 Brunswick Street West, Brighton, BN3 1EL United Kingdom | Development idea processing | UK | |
Functional Software, Inc. | 45 Fremont Street, 8th Floor, San Francisco, CA 94105-2250 | Error tracking and performance monitoring | USA (GCP) | Sentry GDPR |
Adyen N.V. (For users of payment processing) | Simon Carmiggeltstraat 6-50, 1011 DJ, Amsterdam, the Netherlands | Payment processing (only for customers using Payment processing) | The Netherlands | |
Datadog | 620 8th Ave 45th FloorNew York, NY 10018 USA | Performance monitoring | EU | |
Pendo | 301 Hillsborough St, Raleigh, NC 27603 | Product insights through usage analytics, in-app guidance, and feedback tools. | EU | Pendo GDPR |
OpenAI Ireland Limited | 1st Floor, The Liffey Trust Centre, 117-126 Sheriff Street Upper, Dublin 1, Ireland | Provision of generative artificial intelligence services, including natural language processing, classification, summarization, and content generation. | EU (if EU data residency is enabled for a given project) United States (if EU residency is not enabled; SCCs apply) | OpenAI GDPR |
Speechmatics Ltd & Speechmatics (USA) Inc | Unit 296 Cambridge Science Park, Milton Road, Cambridge, CB4 0WE, United Kingdom | Automated speech recognition and transcription (speech-to-text) functionality within the Provet Cloud platform. | Primary processing in the UKData may be transferred outside the UK subject to appropriate safeguards | Speechmatics GDPR |